Communication Skills by Phylis Bartoo


Mastering Communication and Team Building Skills for Business Success

Unlock your true professional potential with Communication Skills by Phylis Bartoo, a comprehensive course module developed by the African Virtual University. Dive deep into mastering verbal, non-verbal, written, and digital communication, and learn effective team-building strategies essential for thriving in any modern business setting. Whether you're a student, professional, or entrepreneur, this guide empowers you with real-world techniques to build stronger teams, enhance workplace communication, and lead with confidence.

In today's dynamic business world, communication and collaboration are the pillars of success. ADM1100 - Communication Skills, a vital course developed by Phylis Bartoo for the African Virtual University (AVU), provides a practical and theoretical framework for mastering these critical skills.

What This Course Offers

This well-structured module delves into the essence of communication across various settings—academic, professional, and social. Learners are introduced to key communication processes, essential verbal and non-verbal communication techniques, and the strategic use of digital tools to enhance workplace interaction.

Moreover, the course highlights the significance of team-building skills, illustrating how cohesive teams contribute to organizational success. From understanding the communication flow within businesses to mastering the art of note-taking, report writing, and proposal creation, every element is tailored to enhance both individual competence and group collaboration.

About this Book:

The ADM1100 - Communication Skills module, authored by Phylis Bartoo and supported by the African Virtual University, is designed to equip learners with essential communication techniques and team-building strategies. It emphasizes understanding the communication process, forms of business communication, and the impact of information technologies. The course also covers academic writing techniques like note-taking, report writing, and proposal drafting. Through interactive activities and assessments, students learn to foster effective interpersonal, intrapersonal, and organizational communication. Additionally, the module highlights the importance of digital literacy and collaboration in a business context, preparing learners to excel in professional environments.

Key Topics Covered:

  • The Communication Process: Understand sender-receiver dynamics, encoding/decoding, feedback, noise, and barriers to effective communication.
  • Forms of Business Communication: Learn about oral, written, visual, and digital communication within organizations.
  • Information Technology in Business: Explore the role of IT in enhancing communication efficiency.
  • Team Building Strategies: Discover methods to create, nurture, and sustain high-performing teams.
  • Academic and Professional Writing: Master note-taking, report writing, and research proposal development.

Why Communication and Team Building Matter

Communication is more than just talking—it's about exchanging ideas, fostering understanding, and achieving goals. Similarly, team building enhances trust, improves problem-solving, and drives productivity.

Whether negotiating a business deal, managing a team, or leading a project, strong communication and team-building skills can significantly impact outcomes.

Target Audience

  • University students in business or computer science programs
  • Early-career professionals seeking career growth
  • Entrepreneurs and business leaders
  • Organizations aiming to train their staff in effective communication and collaboration

Benefits of Mastering These Skills

  • Enhanced Professional Image: Communicate clearly and persuasively.
  • Stronger Teams: Build collaborative environments for success.
  • Higher Employability: Stand out in a competitive job market.
  • Increased Efficiency: Minimize misunderstandings and errors.
  • Improved Digital Literacy: Adapt to evolving technological demands.

Final Thoughts

The ADM1100 Communication Skills course is not just academic; it’s a real-world guide to thriving professionally. By combining communication mastery with team-building expertise, learners are empowered to transform challenges into opportunities and become valuable assets in any organization.

Ready to build your future? Start mastering communication and team-building skills today!

Download Communication Skills by Phylis Bartoo